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Behavioral Health Urgent Care
Immediate Mental Health Crisis Support
SHYAS Behavioral Health Urgent Care (BHUC) provides immediate, walk-in crisis intervention services for individuals experiencing behavioral health emergencies. As a designated First Responder Agency, SHYAS offers enhanced crisis services with 24/7/365 on-call emergency support by phone.
What is BHUC?
Behavioral Health Urgent Care is an immediate-access crisis service designed for individuals experiencing acute mental health or substance use emergencies. Unlike traditional emergency rooms, BHUC is staffed by behavioral health specialists who can provide targeted psychiatric assessment, crisis intervention, and safety planning in a calm, supportive environment.
- Walk-in crisis intervention — no appointment needed
- Psychiatric assessment and stabilization
- Safety plan development
- Referral and connection to ongoing treatment services
- Coordination with first responders, hospitals, and community resources
First Responder Agency
SHYAS is recognized as a First Responder Agency, meaning we provide enhanced crisis services that go beyond standard behavioral health care. Our crisis teams are equipped to respond rapidly, coordinate with law enforcement and EMS, and ensure individuals in crisis receive the right level of care at the right time. We maintain 24/7/365 on-call emergency crisis support by phone at 1 (866) 495-3651.
24/7/365 Crisis Support
As a required component of our enhanced services designation, SHYAS maintains round-the-clock emergency crisis support by phone every day of the year. Whether you are in crisis at 2 AM or on a holiday, our trained crisis professionals are available to provide immediate phone-based intervention, safety planning, and referral coordination.
Location — Coming June 2026
SHYAS Behavioral Health Urgent Care is located at 905 N Queen St, Kinston, NC and is scheduled to open in June 2026. This facility will serve as a critical resource for the eastern North Carolina community, providing immediate access to behavioral health crisis services.
Other Crisis Stabilization Services
Peer Living Room
A community crisis center offering a safe, supportive alternative to emergency rooms for people experiencing mental health or substance use crises.
